Frequently Asked Questions
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Our picnic planning service is designed so that once you give us all the details needed, we will take care of everything so that you don’t have to worry about any of it! It will all be ready for you on-site and on-time so that you can just show up and enjoy!
Once the picnic is over, follow the instructions we send for how to leave the picnic and we will be there to pack and clean it all up!
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For all picnics and events, simply click on any of the “book”-ing buttons and fill out the booking form. You will be given an initial invoice with which a $100 refundable deposit will hold your date and time. We will then reach out within 24-48 hours to finalize any details and a final invoice and contract will be sent. You will pay 50% of the final invoice a this time.
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YES! You are more than welcome to bring your own food as this is your picnic! It is sometimes easier for the client to bring their own food, as we are not a food vendor. We currently only offer charcuterie boxes from a vendor as part of some of our packages or as an add-on option.
We do plan to partner up with other local chefs and vendors for more food options, so keep an eye out for those!!
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That’s the beauty of a picnic, it can be anywhere!! We simply listed the outdoor locations that we enjoy setting up at that either have public use or it is a partnership that we have with that vendor.
If you don’t see the outdoor location you want, choose “other” in the booking form and we will ask that you send us a message with the address and exact location along with some pictures. We will then get back to you within 24-48 hours if we are able to make it happen.
If it is your private backyard or in your home, we will ask that you send pictures as well so that we know what space we are working with!
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No worries! We are committed to making your picnic as special as you want it to be! If you have a vision in mind, please send us a message with all the inspiration photos, pinterest board, or mood board that you have and we will do our best to make it happen!
In these cases, a custom theme that we do not offer will be an additional upfront cost that will start at $100+ and will be paid within 24-hours once the final invoice is sent. Once we know what we need to get and do to make it happen, we will send the exact amount in/alongside the final invoice.
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We respect your privacy and space, therefore we will leave once you arrive and return once the reservation is over. The client must remain on-site until the agreed upon time and released by a Starlight Luxury Picnics & Events staff member as stated in our policy.
The client is responsible for all picnic inventory items and should the client decide to leave early, the deposit will be forfeited.
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The cancellation and reservation policy can be found on our policy page. We do not issue refunds of the 50% deposit placed. However, we are able to reschedule the picnic or issue a credit for future use upon receiving a 7-day or more written notice.
According to our policy, If it is less than the 7-days, the client will not receive their 50% credit, but will receive their $100 refundable deposit back. If rescheduling is needed, there will be an additional fee.
Same-day cancellations or no-shows will not receive any credit and their refundable deposit will be forfeited.
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We know we can’t control the weather, so our policy does have a clause for this: the client will receive credit back for future use or it can be rescheduled for no additional fee even within the 7-days.
We might have to move locations or change dates due to weather, to which we will contact you in advance of your picnic reservation to discuss options. We also do offer the clear bubble tent as a last minute add-on if the weather is suitable enough for that.
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Short answer: YES! Depending on mileage and any other events happening on that day, we can accommodate any location of your choice for a travel fee.
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Absolutely! We understand that you may not have any details yet and that it takes time to plan out! At this point, contact us directly and we can hold your date for one week with a $100 refundable deposit.
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YES!! We are always looking for local businesses, people and brands to partner with. Please send us a message through the contact us option, email us directly, or message us on our Instagram or Facebook page.
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The client must provide an unloading/loading parking spot that has clear access to the event location. If it is in the backyard, there must be a dry surface to set-up at. Additional fees may apply if requirements are not met.
If there are logistical complications or hikes involved, there will be an additional set up fee. We do have pack horses readily available for hikes if needed, for an additional fee on top.